Effortless renewals. Members manage their own details.
Eliminate hours of manual data entry every renewal window. Keep member databases current, compliant, and connected to physical access control.
Tiers & Categories
Build every category you need
Each membership sets which courts its members can book and at what price. Every one can also carry a joining fee, family and advance discounts, pro rata pricing and a booking limit.
| Category | Typical rules | How it's set up |
|---|---|---|
| Full | Every court, peak and off peak, within your club's booking limits | Court access and a price for every court set |
| Off peak | Quiet time courts only, at off peak prices | Access limited to your off peak court set |
| Junior | Players within an age range you choose, checked when they buy | Age range on the membership |
| Family | One family head pays for everyone, up to a family size you set | Family membership with linked family members |
| Social | Clubhouse and events without court booking | A membership with no court access |
Renewals & Payments
Renewals without the chasing
From the first payment to the member who forgot to renew, the routine work happens on its own.
- 1
Members join online
New members join your club and buy their membership in the app, paying by card. Joining fees, discounts and pro rata prices are applied automatically.
- 2
Rolling monthly memberships
Monthly memberships roll on indefinitely, charged to the member's club account each month and topped up from their card, so there's no annual renewal crunch. Annual memberships are paid up front.
- 3
Direct debit
Direct debit collection is coming soon, as another way to pay.
- 4
Renewal reminders
Members see due, upcoming and overdue renewals on their dashboard, and the app reminds anyone who has no current membership.
- 5
Lapsed members
Filter your member list for memberships that have expired or will expire in the next two months, and see lapsed members as their own group in Mailchimp.
Worked example
A monthly membership, year one
Door Access Sync
Door access that follows the membership
- New members
- The moment someone joins or buys a membership, they're added to your club's member group on the door system.
- Follows membership status
- Door access follows membership status automatically, and removing a membership withdraws access straight away.
- Key fobs
- Members can pick up a blank fob at the clubhouse and link it to their account at the kiosk with their PIN, or your admin team can provision fobs for them.
- Visitors
- Visiting players with a fob get door access for a window around their booking, then it lapses on its own.
Worked example
Day one for a new member
- 10:02Buys a Full membership. Paid by card in the app.
- 10:02Door access granted. Added to the club's member group on the door system.
- 17:45Links a fob. Picks up a blank fob at the clubhouse, taps it at the kiosk and confirms with their PIN.
- 17:50Walks in. The fob opens the clubhouse door.
Self Service
Members keep their own records up to date
- Contact details
- Name, email, phone numbers and address, kept up to date by the member.
- Emergency contacts
- Emergency contact details, plus consent to tell those contacts if something happens at the club.
- Junior consent and medical
- Parent or guardian consent is required for every under 18, emergency contacts are captured, and medical details are reviewed each year.
- Payment methods
- Add or remove cards and choose which one to use, without sending card details to anyone.
- Family members
- Family heads manage their family's details and memberships from one account.
- Consents and privacy
- Consent records, photography preferences and email preferences, all in the member's own hands.
Worked example
Who updates what
| Record | Kept up to date by |
|---|---|
| Contact details | Member |
| Emergency contacts | Member |
| Cards | Member |
| Family members | Family head |
| Junior consent | Parent or guardian |
| Memberships and prices | Secretary |
Get Started
Upgrade Your Club
Speak to us about automating court fees, lighting relays, door fobs, and membership renewals.