MMM Training Courses

MMM offers a comprehensive syllabus of different training options. Below are the different modules that can be chosen from to create a custom training course for your club officials, organisers and administrators. Training sessions are delivered as online video calls and presentations.

CLUB CONFIGURATION
A high level look at MMM fundamentals

  • This module covers:

    • Club officials
    • Integrated partner systems
    • Texts, notes, T&Cs and member information pages
    • Club banner announcements
    • Kiosk screen
    • Setting the club house location

COMPLIANCE AND SECURITY
A technical dive into security and regulation

  • This module covers:

    • GDPR & PCI compliance
    • Data access
    • Premises access
    • Key fobs
    • Doorflow - our partner for door entry security
    • Member choice concerning photography (deprecated)
    • Emergency contact and medical information
    • Consent management

COMMUNICATIONS
Professionalise and automate club messaging

  • This module covers:

    • MMM messaging
    • Mailchimp - our partner for professional mailouts to your members
      • Set up
      • Use
    • Custom automated emails - e.g. on subscription purchase

FINANCIAL
A Treasurer's guide to MMM management

  • This module covers:

    • How members pay for services with the club
    • Introducing Eposnow
    • Introducing Stripe
    • Member club balance management
    • MMM and Stripe fees
    • Eposnow & Stripe
    • Reconciliations
    • Accounting

MEMBERSHIPS
A Membership Secretary's guide to MMM management

  • This module covers:

    • MMM accounts and family groups
    • Subscription categories
    • Membership review and management
    • Renewals
    • Monitoring
    • Migration

BOOKINGS
Using MMM to manage all areas of court booking

  • This module covers:

    • Club specific booking rules and parameters
    • Court configuration
    • Court sets and their use in products, events and groups
    • Court views & spaces
    • Court booking daily review
    • Court lighting controls
    • Club reservations
    • Permissioning others to book courts (event organisers & others)
    • Recurring bookings
    • Group bookings

EVENTS
Understanding the concept and structure of Events in MMM

  • This module covers:

    • Event structure
    • Nextgen events
    • Series - definition and detail of a recurring event
    • Event - an event itself as a dated/timed occurrence
    • Joiners - event joiners
    • Event occurrences and automatic events
    • Creating and managing a box league
    • Creating and managing a knockout tournament
    • Recap

Coaching
Empowering coaches to maximise the potential of MMM

  • This module covers:

    • Authorising a coach
    • Managing booking capabilities and fees
    • Conclusion